Every Citizen’s Phone a Safe-City Camera
Under the bold Punjab Safe Cities Authority (PSCA) initiative, every resident of Punjab can now effectively turn their smartphones into real-time safety tools. With the new “Connect to PSCA” option in the PSCA – Public Safety App, citizens can stream live video directly to the Safe City Control Room during emergencies — enabling faster response, real-time assessment, and potentially saving lives across the province.
| Feature | What It Does |
|---|---|
| Connect to PSCA | Link your phone’s camera to the control room during emergencies |
| Live Video Feed | Provides real-time visuals to authorities for immediate action |
| Emergency Number 15 | Call to report the incident and receive video link |
| GPS Location | Share exact location automatically with video feed |
| Emergency Use Only | Feature restricted for serious incidents only |
| Video Evidence | Video can be used as proof for investigations |
| Privacy Policy | Video storage & privacy governed by PSCA rules |
| Official Website | For more info: www.psca.gop.pk |
Why “Connect to PSCA” Is a Game-Changer for Public Safety
The new feature embedded in the PSCA Public Safety App marks a turning point in community policing in Punjab. Now, instead of waiting for surveillance cameras or witnesses, citizens themselves become first responders during crises. When someone dials the emergency helpline 15, the operator sends a special link — once opened, the smartphone camera turns into a live feed for the control room. Response teams receive video footage in real-time, helping them assess the severity, dispatch help quicker, and preserve video evidence for investigations.
According to PSCA’s official statements and multiple top Google news sources, this initiative is backed under the broader Safe Punjab vision — making public safety a shared responsibility.
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What Residents Should Know
- This feature is meant only for emergencies — don’t use it for trivial matters.
- Keep location services ON so PSCA can pinpoint your exact whereabouts.
- Avoid sharing unnecessary videos; misuse could delay help for real emergencies.
- For crimes, accidents, or any serious incident — dial 15, and follow the instructions.
These guidelines come directly from the PSCA’s publicly available policy documents and media advisories.
Supporting the Entire Ecosystem — What PSCA Already Offers
PSCA has long offered a wide array of services through its Public Safety App and related systems. These include:
- Emergency 15 helpline — for police, ambulance, firefighting services.
- Virtual support services such as the Virtual Women Police Station and Virtual Centre for Child Safety.
- E-Challan management, complaint filing, GPS-based police station locator, and lost & found services.
- Additional features: Virtual Blood Bank (launched in 2025), enabling people to request or donate blood in emergencies via the same helpline.
With “Connect to PSCA,” the platform now adds real-time visual evidence — further strengthening community trust and accountability.
Step-by-Step — How to Use “Connect to PSCA” in an Emergency
- Dial 15 (Emergency Helpline) when you witness or are part of a serious incident.
- If verified, the PSCA operator will send you a special link via SMS or message.
- Open the link — your phone camera will connect live to the PSCA control room.
- Keep your location ON so the authorities know where you are.
- Do not record or shoot additional footage — the live feed is sufficient.
- Authorities watch the feed, assess the situation, and dispatch help urgently.
- The recorded video can later be used as evidence in investigations, if needed.
This step-by-step flow comes from PSCA’s recent update notes and public media information about the feature launch.
Helpline & Contact Details
You can reach PSCA and related services through the following official contact points:
- Emergency Helpline: 15 — 24/7 emergency response.
- WhatsApp Services: 0307-0000015 — for e-challans, traffic, general inquiries and non-video support.
- Official Website: www.psca.gop.pk — for complaint tracking, feedback portal, and more info.
For non-emergency support or information, these channels remain the best official point of contact.
Why This Matters for Ordinary Citizens
- Faster Help: Real-time video reduces delays — authorities see the incident immediately.
- Better Evidence: Live footage helps in accurate investigations, proving what happened.
- Empowerment: Every citizen becomes a stakeholder in public safety under Safe Punjab.
- Trust & Transparency: Adds accountability on both citizens and responders — discourages misuse of the system.
By enabling citizens to actively contribute using their smartphones, PSCA under Safe Punjab is building a safety-first mindset and a responsive law-enforcement ecosystem.
Conclusion
With the “Connect to PSCA” feature, the concept of a “Safe City” is expanded beyond fixed CCTV cameras. Now every smartphone in Punjab becomes a potential safety tool. This landmark move, under the umbrella of the Safe Punjab initiative, enhances emergency response, ensures real-time surveillance, and helps build trust between citizens and law-enforcement. It offers a smarter, more connected, and community-driven approach to public safety — and it might just save lives.
As always, proper usage matters: only call 15 in real emergencies, keep location on, and let the officials handle the situation from there.
Frequently Asked Questions (FAQ)
What is the main keyword of this article?
The main keyword is “Connect to PSCA”, referring to the new PSCA app feature enabling live video feed to the Safe City control room.
Can any citizen use the “Connect to PSCA” feature at any time?
Yes — but only in case of serious emergencies. PSCA urges that the feature be used responsibly to avoid misuse and delays in genuine assistance.
Will PSCA store my video forever?
No. According to PSCA’s privacy policy, stored footage remains under authority control and can be deleted after a certain period or once it’s no longer needed.
Is this service available throughout Punjab or only in major cities?
PSCA aims to cover all of Punjab under the Safe Punjab vision. The app and “Connect to PSCA” feature are designed for use province-wide.
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